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SALON POLICY

PRIVACY & SAFETY

I know it's so hard to keep track of what is required for each business you go to! 

I want you to be as prepared as possible before you arrive for your appointment. My priority is to provide a clean, safe environment for our salon team and guests. Thank you for your support.

We are located on Woodward avenue btw 10-11 mile rd. at 28142 Woodward Unit A, Royal Oak, Mi.48067. We are the first door to the left 
Parking is available in the front and on the side of the building.

Typically it's one person per appointment, however one guests may accompany a client if not being serviced. Children are not allowed unless they are receiving a service. 

Feel free to order a warm or cold beverage off our drink menu and grab a snack on us!

Payments Accepted

Zelle, Apple Pay (no processing fee)

Visa/ MasterCard/ American Express/Discover  (2.7% applied with all credit card transactions)  If must pay by cash I only except Exact cash only (no change)

RESCHEDULING AND CANCELATIONS

Please contact me ASAP in the event you cannot make your appointment.

Appointments must be confirmed within 24 hours through your confirmation email and or text.

(Make sure your notifications are on in your profile)
*Appointment canceled within 3 days, 72 hours of your original hair appointment should be done through this app.
*Appointments canceled within or after 24 hours "Same Day" will be charged the entire amount of your hair service you booked.
*30 minutes or more LATE $50 late fee and reschedule. 

*Any appointment canceled or NOT CONFIRMED after 24 hours within your appointment time (same day) will be charged 100% of the service fee. NO CALL NO SHOW WILL NOT BE ABLE TO REBOOK and MUST PAY FOR TOTAL SERVICE. If you need to make changes and can't do so on the Vagaro app, contact Team Maya Mitchell at 248-289-3267.

Thank you so much for your understanding and cooperation. 

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